Frequently Asked Questions

Everything you need to know about your path to naturally glowing skin.

Are your products safe for sensitive skin?

Absolutely. Simple Sugars products are formulated with all-natural ingredients and are specifically designed to be gentle enough for even the most sensitive skin types, including those prone to eczema and psoriasis.

How often should I use the facial scrubs?

For best results, we recommend using our facial scrubs 2-3 times per week. This allows for effective exfoliation without over-stimulating the skin's natural barrier.

What is your return policy?

We want you to love your glow. If you are not completely satisfied with your purchase, you can return the product within 30 days of receipt for a full refund or exchange.

Do you offer international shipping?

Yes, we ship our skincare products worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

Are Simple Sugars products vegan and cruelty-free?

Yes, all of our products are 100% cruelty-free. The majority of our line is also vegan, with the exception of a few products that contain sustainably sourced emu oil or honey.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey to your doorstep.